Twelve-month payment arrangements or payment extensions of up to 30 days for eligible customers upon request.Ĭustomers receiving a CAPP benefit will get a notification letter from SCE by U.S.An option for eligible customers to split the cost of annual electricity service into equal monthly payments (Budget Billing Plan).An easy-to-use tool that tracks energy usage in near real time and sends alerts when usage approaches a customer's preselected spending goal (Budget Assistant).Rebates and incentives on energy-efficient products and services for business customers provided by authorized third-party vendors, including discounts for commercial and industrial lighting upgrades, foodservice and HVAC equipment and more.Debt forgiveness of up to $8,000 for income-qualified residential customers (Arrearage Management Program).Assistance for customers requiring electrically powered medical equipment or qualifying devices (Medical Baseline Allowance).One-time grants for income-qualified customers of up to $100 $200 for all-electric homes (Energy Assistance Fund).Income-qualified programs, specifically the California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA) that provide monthly bill discounts of 30% and 18%, respectively.
30, SCE's Pandemic Debt Relief Program automatically enrolls residential customers with balances 60 or more days past due into 24-month payment arrangements, so they can pay off their balances over time.ĬAPP-funded debt relief and SCE's Pandemic Debt Relief Program are among the many ways SCE customers can get help with their bills. SCE is here to help them with a range of programs and services, whether they need short-term or longer-term assistance." "Many of our customers and communities continue to face hardships during the pandemic. Cagnolatti, SCE's senior vice president of Customer Service. "We are pleased to provide this help for SCE customers struggling with their electric bills," said Lisa D. Bill credit amounts differ for each recipient and were determined using CSD guidelines. SCE customers receiving the debt relief have balances 60 or more days past due that were accrued fully or partly during the CSD's designated COVID-19 pandemic bill relief period. The program is administered by the state's Department of Community Services and Development (CSD). The funds being distributed to customers represent SCE's allocation from the California Arrearage Payment Program (CAPP), which is providing about $1 billion in federal funding from the American Rescue Plan Act of 2021 to help with past-due energy bills.